Privacy policy
Last updated: 11 November 2026
This policy covers the TRADO website. It does not cover the data your business enters into the TRADO app, which is governed by your agreement with us.
What we collect
What you send us and, only if you accept the cookie notice, visit statistics collected by Google’s measurement tags, loaded through Google Tag Manager (see below). The demo request form sends your name, business, email, phone, store count, the modules you picked, how you prefer to be reached and your message to our team at Grotics; where that service is not set up, it places them in an email that you send yourself. The registration form sends your business and contact details and the account address you choose, with a Google reCAPTCHA check. The website has no accounts.
How we use it
We use what you send to reply to your request, arrange a demo and set up your account if you register. We do not sell your information.
Cookies and where you came from
Only if you accept the cookie notice, the website loads Google Tag Manager (by Google), which runs Google’s measurement tags such as Google Analytics; they set the _ga cookies to count visits and see which pages help. Google keeps that data for up to 14 months, and the cookies last up to 2 years. It also remembers in your browser the page and campaign link you first arrived from, and adds that to a demo request you send, so we know how you found us. If you decline, nothing is set. You can withdraw at any time from the Cookie policy link in the footer. The cookie policy lists every item in detail.
How long we keep it
We keep correspondence only as long as needed to handle your request and for our business records.
Contact
To ask about or delete information you have sent us, write to trado.hello@gmail.com.